24/7/365 VIDEO-VOICE
MONITORING SOLUTIONS

Viewpoint is the industry leader in intelligent, video-voice security solutions. We work with clients to provide custom designed zero-tolerance security solutions. Our dedicated team monitor camera systems across North America, 24/7/365, from our command center just outside Boston. We protect clients’ brand assets and staff against unwanted and/or criminal activity.

Founded over 10 years ago, Viewpoint has been monitoring and protecting ever since. Originally the pioneer in video-voice technology, our experience is second-to-none. Viewpoint has been monitoring live, in real-time, coast-to-coast across America, every second of every day for a decade. Whatever the business sector its clients are engaged in, Viewpoint stops crime and unwanted activity before it happens.

Agents view station

Each agent in the Viewpoint Command Center has a View Station that allows them to closely monitor and respond to different situations. To discover some of the key features roll over the diagram below.

 

Why we are different

Totally individual and customised security solutions

accordion1WE DESIGN SOLUTIONS AROUND CLIENT NEEDS.

We first conduct an obligation free site survey so that we can truly understand the client’s challenges and problems. Only then do we start to work on a solution. We design systems and provide specific monitoring strategies with both the security mission and the client’s budget in mind.

Pioneers in the use of video analytics

MAKING CAMERAS SMART

We often take existing systems and enhance them to make them “smart.” Using high-tech video analytics, as well as audio capabilities, we can usually upgrade older systems and make them effective and powerful security tools.

Years of experience and a tried and tested infrastructure

accordion324/7/365 FOR OVER 10 YEARS

Viewpoint has been monitoring and protecting 24/7/365 for over 10 years. That’s every second of every day, coast-to-coast across North America. We never sleep. We watch and protect to stop crime from happening. Nobody in the industry has more experience of deploying and monitoring intelligent, security solutions.

 

Finance options and future proofed solutions

accordion4

THE SYSTEM YOU NEED NOT THE SYSTEM YOU CAN AFFORD

The Viewpoint Leasing Program gives a client the system they need for one monthly payment, allowing them to buy the system they need, not the system they can afford. All system maintenance is covered and when the client renews its leasing program, Viewpoint updates all the equipment at no extra cost, to ensure that system is up-to-date and future proof.

Dedicated customer service team

YOUR OWN DESIGNATEDACCORIDAN 5 IMAGE

ACCOUNT MANAGER

Viewpoint custom builds its solutions around its clients. Each account is assigned a liaison manager who will proactively check in at least once per month. The Account Manager’s role is to ensure that the highest levels of customer service are maintained. With regular contact and reporting, Viewpoint helps its clients to make decisions based on facts, not anecdotal evidence.

Customized reporting and event response

accordion6REPORTING IS A BIG PART OF WHAT WE DO

Everything is fully customizable. We build reporting around the client’s protocols and requirements. We provide daily incident reports and monthly summaries. The reporting is designed to enable clients to understand what’s really going on, enabling them to deal with issues based upon the facts at their fingertips.

THE MANAGEMENT TEAM

Brad Gordon

Brad Gordon

CEO
BIO
Eric Jackel

Eric Jackel

Vice President
BIO
Mike Araujo

Mike Araujo

CFO
BIO
Bill Reilly

Bill Reilly

Executive Vice President
BIO

KEY MEMBERS OF THE COMMAND CENTER TEAM

CONTACT US TODAY: 1.888.808.6992

*required fields